This policy explains what information we collect when you visit rabeauty.co or buy from us, how we use it, and the choices you have. We keep it short and plain on purpose. It works alongside our Terms & Conditions and Shipping & Returns Policy.

1. What We Collect

Information you give us. Your name, email, phone number, shipping and billing address, order details, account login, any reviews or photos you submit, and messages you send us.

Payment information. Your payment is handled by our payment processor. We don’t see or store your full card number.

Information collected automatically. Basic technical details like your device and browser type, IP address, the pages you view, and similar data gathered through cookies (see Section 3).

Information from others. Our payment, shipping, email, and analytics partners, and social platforms when you interact with us there, may share information with us to help complete your order or understand our audience.

2. How We Use It

• To process, ship, and deliver your orders, and to handle returns and customer service.
• To send order and account updates (these are necessary and not optional while you have an active order or account).
• To send marketing emails and texts, but only if you opt in.
• To understand what’s working, improve the site and our products, and keep things running.
• To prevent fraud, keep the site secure, and meet our legal obligations.

3. Cookies and Tracking

We use cookies and similar technologies so the site works, to remember your cart, to measure traffic, and to show you relevant ads. You can control or block cookies through your browser settings, though some features may not work as well without them. Some of our analytics and advertising partners set their own cookies, which are governed by their privacy policies.

4. How We Share It

We share your information only in these ways:

• With service providers who work on our behalf, such as our e-commerce platform, payment processor, shipping carriers, email and text-messaging platforms, analytics tools, and review platforms. They may only use it to do their job for us.
• With advertising partners (such as social media platforms) that may use cookies to show you relevant ads.
• For legal and safety reasons, when required by law or to protect our rights, customers, or business.
• In a business transfer, if Ra Beauty is involved in a merger, acquisition, or sale of assets.

We do not sell your personal information for money. Some of the ad-related sharing described above may count as “selling” or “sharing” under certain state privacy laws — if so, you can opt out using the contact below.

5. Marketing Choices

You can unsubscribe from marketing emails anytime using the link at the bottom of any email, and stop marketing texts by replying STOP (message and data rates may apply). Opting out of marketing won’t stop the transactional messages we need to send about your orders.

6. Your Privacy Rights

Depending on where you live (for example, California, Texas, and other states with privacy laws), you may have the right to access the information we hold about you, correct it, delete it, receive a copy, or opt out of targeted advertising. To make a request, email us at admin@rabeauty.co. We may need to verify your identity first, and we’ll respond within the time the law allows. We won’t deny you service or treat you differently for exercising your rights.

7. How Long We Keep It

We keep your information for as long as we need it to fulfill your orders, run our business, and meet legal and tax requirements, then we delete or anonymize it.

8. Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we can’t guarantee absolute security, but we work to keep your data safe.

9. Children

Our site and products are intended for adults. We don’t direct the site to children under 13 and don’t knowingly collect their personal information. If you believe a child has provided us information, contact us and we’ll delete it.

10. Other Sites

Our site may link to other websites, including the founder’s separate site, erinpatten.com. We aren’t responsible for how those sites handle your information. Please review their privacy policies.

11. Changes to This Policy

We may update this policy from time to time. When we do, we’ll change the “Last Updated” date above, and we’ll let you know of significant changes where appropriate.

12. Contact Us

Questions about your privacy or this policy? Reach out anytime:

Ra Beauty LLC 3300 Bee Caves Rd #650-113, Austin, TX 78746 Email: admin@rabeauty.co Web: rabeauty.co · Instagram: @rabeautyco